• What is Instappy?
    With Instappy, you can create completely customisable native mobile apps for Android and iOS, both. It is intuitive, innovative, easy-to-use, and does not require any coding knowledge. You can instantaneously create apps for a variety of businesses and make your brand experience seamless for your consumers.
  • What are native apps? Why are they better?
    A native app is an app built with native programming / OS language of the device on which it will be installed. This gives the app access to all of the features of the device and delivers optimal user experience. Native apps are the apps that are written specifically for a device, and are installed directly onto the device. Industry experts almost unanimously agree that for mobile app development, native apps are the way to go in this day and age as they provide superior user experience, look and feel, and discoverability which cannot be achieved otherwise.Instappy builds native apps for iOS and Android.
  • Who can use Instappy?
    Anyone who wants to create an app for their business can use Instappy’s intuitive platform to get their own app without any hassles. With Instappy, you can get four types of apps:
    • Content Publishing Apps- Publish all the content and information you want your audience to access with full-customisation options. You can even send out offers, promos, and more. Perfect for businesses, educational institutions, creative professionals, and service providers.
    • Retail Commerce Apps- Build your own m-commerce store on mobile with dynamic inventory management and secure payment functionalities. It is perfect for anyone looking to sell their stuff on mobile.
    • Catalogue Apps- You may not be ready for an all up retail store on moble but still would like to get the best by showcasing your goods on mobile. Well, what you need is a Mobile Catalogue App. Its just like a mobile store but without the inventory management and without the payment gateway. The great part is that you can upgrade to a full store anytime you like.
    • Enterprise- With Instappy’s Campaign Tracker and Sales Force Tracker, you can streamline your workflows and have a better grip on your mobile workforce.
  • Do I need any programming/coding knowledge to create an app on Instappy?
    No for building an App using Instappy, you don’t need any programming or any coding skills. You just need to have a vision of how you want your app to turn out. Instappy will take care of the rest.
  • How does Instappy work?
    Instappy has a guided interface with which you can create fully native apps. With Instappy, you can create your app in 6 simple steps:
    • Select your business category
    • Choose your design from a range of rich, intuitive, customisable templates, or create your own template
    • Create your content; add text, rich media images, videos, and hyperlinks
    • Test your app on both smartphone and tablet for free and make sure it turns out to be perfect
    • Go live across platforms, whether it’s Android or iOS
    • Promote your app and get ready for increased business opportunities
  • Why Instappy?
    Instappy is loaded with features that until now were almost always exclusively available only with full-scale development effort. If you are looking to build a mobile app with Instappy, you get:
    • Slick and intuitive UI design
    • Unlimited customisation options
    • Rich media social API’s
    • Native utility features
    • Fully functional built-in CMS for unlimited updates
    • Secure cloud hosting
    • Reliable data backup
    • Push notifications
    • Built-in system for offers and deals
    • Real-time analytics
  • How much time does it require to create an app on Instappy?
    You can build an app on Instappy in just a few easy steps. The time taken will depend upon how much customisation and content you want to put in. But, it should not take you more than a few hours to create a fully-functional, native app, ready for publishing.
  • Which platforms are you currently supporting?
    Currently, we are supporting iOS and Android based smartphones & tablets, including iPad and iPad mini.
  • Who needs an app?
    Anyone who wishes to reach customers where they are: on their phones. Whether you are looking to grow your client list, your audience, or simply want an additional marketing channel, an app is a great way to do it. With our Enterprise apps, you can even streamline your business processes and stay on top of your mobile workforce.
  • How does my app get published?
    Apps are published through your Play Store/App Store developer account. In case, you do not have an account, there is a step-by-step process that will guide you into making one. Once it is done, we will deliver the app to your mail account and you can upload it easily. In case, you need further assistance, don’t hesitate and contact us here.
  • How much does it cost to build an app on Instappy?
    Creating apps with Instappy is absolutely free. You can create as many apps as you would like and test them out for free on multiple devices to ensure that the app has turned out the way you desire. You only pay (minimal price) if you need to publish your app. For detailed information on pricing, click here.
  • Will my app work on iPhones and iPads?
    Yes. Native apps created on Instappy run on all devices that have Android and iOS. If you opted in to subscribe for both iOS and Android, then your app will run across devices on both these operating systems.
  • Will my app also work on Windows Phone and Blackberry?
    No. Instappy does not support Windows Phone and Blackberry as of now.
  • Can I make regular updates once my app is launched?
    Yes, with our in-built CMS, you can add unlimited updates to your app once it is launched.
  • Is my app data secure?
    Absolutely! With secure cloud hosting and data backup, your data is going nowhere.
  • How do push notifications work with Instappy?
    Looking to notify your customers on a sale or event? Or perhaps your school app wants to announce some exciting news. Instappy allows you to send unlimited "push notifications" right to your customers'/clients' iPhones or Android device. Log into your account, enter the information you want to send, and click 'send'! Couldn't get easier.
  • How do I start?
    To create your project, sign up and enjoy a 30-day free trial. No credit card is required. Explore Instappy and see how it can add value to your digital presence or explore if it works for what you are trying to achieve for your brand.
  • Is there any extra cost to publish my app on the stores?
    To publish your app on the stores, you first needto have your own developer accounts. If you do not have an account then you will need to create one. You need to register on https://developer.apple.com to publish your iOS app and on http://developer.android.com to publish your Android app. To register directly on Apple / Android stores, you are charged a nominal fee which you will have to pay directly to the stores.
  • Which payment methods are accepted?
    We only accept payments online through Credit Card (Visa, CB, MasterCard, American Express), via Bank TTransfer or Debit Card. We also accept payments via PayPal and PayU. You can choose the method you are most comfortable with to complete your transaction.
  • What happens when my trial period is over?
    At the end of the 30 day trial period, you will automatically be prompted to decide whether or not to continue using Instappy. You will have 5 days to complete your transaction. After you subscribe, you will be able to publish your app to the Stores. If you don’t wish to continue using Instappy you do not have anything further to do. After a short period, of time we will delete your project.
  • Can I get help?
    Of course! You can reach the Instappy team anytime, right from the support menu in your dashboard. Our support team is available from Monday to Friday, 10:00 a.m. - 6:00 p.m. (UTC+5:30). If you would like us to call you back at a preferable time in your time zone, you can write to us and we will set up a call for you. You can even consult our guide in the online help menu of your back office and our blog, which is full of helpful advices to improve your app instappy.com/blog.
  • How many apps can I create with one subscription?
    For each project that you want to maintain after the end of the trial period, you need to purchase a subscription. For e.g., one subcription will allow you for either an Android or an iOS app. But the great part is that if you top up to add the second OS, it will not only save you a lot of money and time but also cover 90% of your universe.
  • Do you charge any extra fee / transaction fee for your retail applications?
    No we do not charge any transaction fee.
  • How does Instappy provide such low cost apps?
    Instappy apps are more cost efficient than any other platform in its quality. Our business model allows us to provide everyone with world-class feature-packed native applications on Android and iOS for a fraction of the cost it would take to develop an app otherwise. For our basic plans, we have inbuilt ads which will be delivered to your users. We use global partnerships and standards to deliver our ads.
  • What if I don't want ads in my app?
    You can upgrade to advanced package with Instappy any time. This will give you control over your ads. You can choose to integrate your own SDK or not have ads at all. It will only take a few hours to make the change.
  • What are the Terms and Conditions?
    Click here to find out.
  • What is your Privacy Policy?
    Click here to find out.
  • Will my app really perform like a professionally created (costly) app?
    Absolutely! Apps created through Instappy are native to iOS and Android both, and function just like any other ‘professionally’ created app.
  • How long does it take for the content to get updated on the actual app?
    All of the content changes made within the page manager are updated real-time. Your customers will be able to see the updated content the next time they view / refresh your app.
  • Will my app integrate with other platforms like Facebook, Twitter, Foodpanda, Google+, Youtube, Zomato and others?
  • Will it work well on all phones and tablets?
  • Can I build an app in my mother tongue / language? How many languages can I build an app in?
  • How many apps can I create?
  • In your free plan, can I edit/update/revise my Android/iPhone App on a regular basis?
  • Can I delete my app?
  • Do you have a plan for resellers?
    Instappy is proud to engage with a select set of reselling partners. Currently, we have reseller partnerships by invitation only. To become a reseller partner with Instappy, please write to us at business@instappy.com.
  • How do I promote My App?
    With Instappy we provide you with a host of free templates, tips and tricks which will get your app to grow organically from day one. We also have efficient tools and promotional packages which will get our team of professionals to work for you in promoting your app. You can choose Live App Store Optimisation, review submission, targeted app downloads and more to ensure you have the right audience downloading your app and engaging with your business.
  • How can I earn from my app created using Instappy?
    If you have an advanced suscription with Instappy, you can log in to your account and upload your ad SDK to integrate it with your app. You can then begin to display ads in your app for your audience. If you are on a basic subcription, you will first need to upgrade to an advanced subcription with Instappy.
  • What is the process to Integrate Google Analytics to my Instappy App?
    Your app is equipped with Google Analytics. To access your reports, you should log in to your account on Instappy “My Apps�? and you can view download data as well as additional analytics reports in that section for all your apps.
  • How will I receive my invoice?
    Instappy has a robust online billing engine. You receive your invoice on your registered email within 4 days of your purchase. Even if you have paid by cheque, or by direct transfer and not on the website, you will still receive an online generated valid invoice on mail. If you do not receive an invoice, you should request one from the support button in your account / My apps.
  • How can we boost our business using online chat service?
    We provides you zopim live chat service which helps customers to clear the doubts as soon as the thought of using your product comes to their mind.
  • what is monthly cost involve in using zopim?
    The cost would be on actuals from the provider. For reference https://www.zopim.com/pricing
  • How can we integrate personal chat service in our app?
    If you want personal chat system in your app, then we will provide you Firebase group chat system for your convenience.
  • Do I need any programming/coding knowledge to create an app on Instappy?
    No for building an App using Instappy, you don’t need any programming or any coding skills. You just need to have a vision of how you want your app to turn out. Instappy will take care of the rest.
  • How can we play online streaming audio/Video in Content based App? What all formats are supported in it?
    We provide support for Exo-player library which helps to play online live streaming videos/ audios just by providing URL link for the same. One can do audio streaming by providing appropriateURL for .m3u file format and video streaming by using .m3u8 file format in the URL section of Wizard.
  • How can we play 360 video in our App and how it is different from normal video?
    we provide support for 360 video in your app just by provided right URLin the URL section of wizard panel. 360 video gives you the visualization upto 360 deg. , which is not restricted to frames as in case of normal videos.
  • What is the procedure for getting Facebook app Id for our app?
  • What is Firebase Chat?
    Firechat is an open-source, real-time chat widget built on Firebase. It offers fully secure multi-user, multi-room chat with flexible authentication, moderator features and search, private messaging and group chat.
  • What is the procedure for purchasing extra space over firebase server?
    If you've received an email alert or notification in the Firebase console that you've exceeded your Realtime Database usage limits, you can address it based on the usage limit you've exceeded and upgrade for storage plan based on your requirement.
  • What all features can we incorporate for social sharing?
    We provide different social API's for sharing your content over app.
  • What is deep linking?
    With deep linking you send people directly to information they are interested in when they open your app for the first time. You can use deep links in any ad format: Mobile App Install Ads and Mobile App Engagement Ads.For details please refer link https://developers.facebook.com/docs/app-ads/deep-linking
  • What is app sharing?
    Share Apps gives you a fast and convenient way to share the apps you love with your friends.
  • What is in-App purchase?How it can be added in our app?
    Digital stores that offer mobile applications for various platforms have introduced a new way for developers to make money and customers to enjoy extra content. For iOS integration refer link https://support.apple.com/en-in/HT202023 and for Android refer link https://developer.android.com/google/play/billing/billing_admin.html
  • Is your playStore/Appstore account Individual or company?
    Client can Upload the app either from their own individual Playstore/Appstore account or from the company's account.
  • What is the cost involved in integrating third party payment gateway?
    The third party payment gateway cost would be on actuals from the provider.
  • What is Bundle id (IOS)?
    A Bundle ID is a tool Apple uses to identify individual apps. An app cannot be submitted to iTunes Connect before it has been assigned a Bundle ID - you need to create a Bundle ID before submitting your app to iTunes Connect. For more details please refer link https://help.swiftic.com/hc/en-us/articles/202916391-Find-Your-App-s-Bundle-ID
  • What is Facebook APP and how do we use in Instappy.
    We use Facebook APP ID to integrate Facebook Login in the APP.We need you to ensure the correct package name or bundle ID is added in the App settings.
  • What is Firebase Project and how do we use in Instappy
    We use Firebase project for Chat and Social features. We need you to ensure the correct package name or bundle ID is added in the project.
  • How to create a Facebook APP
  • How to create Firebase Project